Privacy Policy

Information we collect

• Email sign-ups: your email address when you join our list.
• Online orders: checkout is run by Shopify, which collects your name, shipping address, email and payment details. We receive your order details; we never see your full card number.
• Messages to us: anything you send by email, phone or our website's chat assistant.
• Employee information: for our own staff, the details we need to schedule and pay them, including a mobile number if they choose to get work schedule texts (see Text messages).
• Technical data: like any website, our hosting provider records basic details such as your IP address and browser to keep the site running and secure.

How we use it

• To fill your orders, answer your questions and run the store.
• To send our emails, if you signed up. Every email has an unsubscribe link.
• To schedule our staff and send them their work schedules.
• To keep the site secure and working.

How we share it

We do not sell your personal information. We share it only with the companies that help us run the store, and only for that purpose: Shopify (checkout and orders), Kit (our email list), Cloudflare (website hosting and the chat assistant) and our text message provider. We may also share information when the law requires it.

Text messages

Sunny & Ranney sends text messages only to our own employees, about their work schedule. We do not text customers or the public, and this website never asks visitors for a phone number.

How employees sign up

An employee gives their mobile number to the store manager and signs our schedule text consent form. The manager adds the number to our staff system, and the first text confirms the sign-up.

What you'll get

Your shifts when the store manager publishes a week's schedule, and a new text if your shifts change. That is usually one or two texts a week. Message and data rates may apply. We never send marketing texts.

Stopping and help

Reply STOP to any text to stop. You'll get one confirmation and no more texts. Reply START to sign up again. For help, reply HELP, call 678.888.5140 or email info@sunnyandranney.com.

Your number stays private

We do not sell or share your mobile number, text messaging opt-in data or consent with third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We share it only with the provider that delivers our texts and the mobile carriers, so the messages can reach you. Carriers are not liable for delayed or undelivered messages.

Cookies and browser storage

We use a small cookie to show how many items are in your cart, and your browser's storage to remember your cart, items you've viewed and your chat with our assistant. We do not use advertising trackers.

Security and how long we keep it

We protect your information with reasonable safeguards and keep it only as long as we need it to run the store, pay our staff and meet our legal obligations.

Children

Our website is not meant for children under 13, and we do not knowingly collect their information.

Your choices

You can unsubscribe from our emails at any time, and stop texts by replying STOP. To see, correct or delete the information we have about you, email info@sunnyandranney.com.

Changes

If we change this policy, we'll post the new version here and update the date at the top.

Contact us

Sunny & Ranney, 109A Oak Street, Roswell, GA 30075
678.888.5140 · info@sunnyandranney.com

Operated by Sunshine On A Ranney Day Incorporated, 250 Hembree Park Drive, Roswell, GA 30076 · sunshineonaranneyday.com